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Service evaluation system

Performance evaluation system

Collection and analysis of statistical data


Customer service assessment is a tremendously valuable tool in human resource management, that aims to capture customer and employee satisfaction levels in just seconds.


With our Statistical Data Analysis and Evaluation System, you will help improve customer experience, workplace happiness and profitability.


This indicator promotes dialogue between managers and employees, promoting continuous improvement of operators nad their activity, defining a "course" between the expectations of the Organization and the performance results.


This system promotes a dynamic of change with constant improvement as its main objective.



Advantages


Make the most of your business with our rating system solutions and easily turn feedback into continuous improvement for your business!

Service evaluation system - find problems

Find
problems

Service evaluation system - Better experiences

Improve
experiences

Service evaluation system - Increase loyalty

Increase
loyalty


Service evaluation system - Increase reputation

Increase
reputation

Service evaluation system - Increase productivity

Increase
productivity

Service evaluation system statistical data

Evaluation System


QMAGINE EVALUATION enables operators to reflect on their own performance and impact on the organization, thus making them active agents in their internal evolution process.


This evaluation system can be applied to all types of service operators regardless of the business area in which they are located.

Tablet
evaluation system


With the Tablet evaluation system, your customers can rate your service anywhere.


Involving user experience enhancement with a sleek interface, it guides the user to give their feedback smoothly and effortlessly.

Service evaluation system statistical data
Service evaluation system satistical data

Data analysis

Track your performance!


With our statistical data analysis service, you can track and manage your performance, turning comments into data analysis.


The intuitive graphs and tables will help you identify problems and ifnd causes in order to validate future improvements and effortless actions.


Service evaluation system statistical data

Customers statisfaction levels

Service evaluation system satistical data
Service evaluation system satistical data
Service evaluation system satistical data
Service evaluation system satistical data

Evaluation system in queue management

The Evaluation System can be integrated into a Kiosk, where the customer evaluates the service provided quickly and interactively.


This system can be integrated in a Queue Management solution, in order to give a better opinion on the provided service.

Service evaluation system satistical data
Service evaluation system satistical data
Service evaluation system satistical data

Know eveyrthing about our Evaluation Systems

Download the free paper.