IKEA innovates in managing and registering visits with the support of PARTTEAM & OEMKIOSKS

IKEA is a multinational company headquartered in the Netherlands dedicated to the production and retail sale of flat furniture, mattresses, household appliances and food.

In order to manage and control entrance gates and register visitors, vehicle entry/exit at the loading and unloading docks, PARTTEAM & OEMKIOSKS produced and developed interactive kiosks with Clusterwall software, which responds to IKEA needs.

  • QUARTZ for Access Control;
  • Software Clusterwall software for Access Control;
  • APOLO for loading and unloading docks;
  • QR-Code readers for turnstiles.

The access control kiosks can be customized and developed according to the needs of the project and the client, allowing for the integration of different components.

To better manage incoming and outgoing shipments at the loading and unloading docks for IKEA, it relied on technological solutions such as multimedia kiosks and self-service kiosks that bring a number of advantages:

  • Increased productivity;
  • More quality of services;
  • Increased worker satisfaction;
  • Customizable Clusterwall software.

APOLO for loading and unloading docks

The APOLO kiosk stands out for its versatility and for its strong functional component and good ergonomic practices for the user.

Ensuring the management of vehicle entry and exit from the technical areas, it covers loading and unloading at the docks, as well as access control inside the IKEA facilities. Fully customizable, the Clusterwallinternal network is integrated into the APOLO kiosk, facilitating connection and collaboration between people, groups and organizations.

Drivers must enter their details, such as name, email, organization, phone number, Citizen Card number, the reason for the visit, the date of the visit, the location, area and department to be visited. They identify their appointment, either through the email sent by Clusterwall, a code or through their phone number.

After logging in or making the first entry or visit registration, the installed kiosks print a QR Code to access the IKEA facilities.

QUARTZ for Access Control

Nowadays, multimedia kiosks allow the control and management of accesses providing a quality, effective and, above all, faster service.

Modern and designed for indoor use, IKEA now has a 22''QUARTZ integrated with Clusterwalll, an interactive platform that allows the creation, management and optimization of tailored content, easily and intuitively.

These self-check in kiosks allow visitors to register their visit, in order to gain access to the IKEA facilities, via a QR-Code printed on the QUARTZ.

Know more about ClusterWalls' Visitor & Access Management System

ClusterWalls' Visitor & Access Management System

PARTTEAM & OEMKIOSKS Clusterwall allows both drivers and IKEA co-workers to log in and out. The Clusterwall system allows you to streamline and manage the IKEA visitor registration process and provide a professional, secure and intuitive process. It also allows you to pre-register visits online.

Language Selection

First, the employee must select the most appropriate language for scheduling their visit, with the Portuguese and English languages available;

Data Filling

Next, a form must be filled in order to insert data such as the driver's personal data, company, vehicle data and the type of transport/goods in question;

Place of the Visit (IKEA locations)

The IKEA store to which the visit corresponds will be selected;

Visit Location (IKEA locations)

The area to be visited will be selected (Store or Service Office);

Area or Department to visit

Finally, the different departments will be presented in order to select the department to visit;

Language Selection (at the kiosks)

To register at the kiosks, you must select your preferred language (English or Portuguese);

Type of Visit/ Visitor

Next, you must define the type of visit you will make according to what you intend to do;

Identification of the Visit Appointment

If you have a previous appointment, you must identify it by email, code, or phone. If you do not have a previous appointment, you must fill out a form with your data.

QR-Code readers for turnstiles for access control

The QR-Code, provided after registration in QUARTZ, is used to gain access to the IKEA facilities.

PARTTEAM & OEMKIOSKS QR-Code readers have been installed integrated into the turnstiles so that visitors can enter and exit the premises freely.

So when IKEA employees pass through the turnstiles, QR-Codes printed by the multimedia kiosks are scanned.

To leave the premises, employees again scan the QR-Code at the turnstile reader, recording their exit.

At PARTTEAM & OEMKIOSKS we are passionate about what we do and want to bring the best solutions to all our clients!

Read our Case Study about IKEA!

Read our Case Study about IKEA!

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