Queue Management for Retail: IKEA / LEGO
The Swedish IKEA furniture group chose QMAGINE queue management systems by PARTTEAM & OEMKIOSKS for the LEGO store at Mar Shopping, located in Leça da Palmeira, Porto.
At LEGO's store, a complete queue management system with digital signage / corporate TV solution was installed, which integrates: a 17'' QUARTZ touchscreen ticket dispenser kiosk and two displays with corporate TV, a solution that combines useful information and entertainment.
A great consumer experience is planned in the smallest detail and PARTTEAM & OEMKIOSKS has thought of everything. QMAGINE queue management systems are geared towards effective service management, workimg as a mechanism to improve customer service.
Optimize resources and distribute information efficiently!
Consumers live on days of agitation and the small waits can seem bigger when time is counted. Especially if we add to this the fact that LEGO is a store that is visited by adults with children.
Nobody likes to waste time waiting in queues! Waiting in long waiting queues is not only harmful for the client but also for the company that gets its image shaken to society.
PARTTEAM & OEMKIOSKS has different solutions that adapt to the existing market needs. Increase your service capacity through the use of new technologies.
We are proud to have developed this project, which involves two large companies and international brands. For the company PARTTEAM & OEMKIOSKS investing in the consumer experience is important to make your company even more competitive in the market.
Some photos of the project
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