MAAT Modernizes Visitor Experience with NOMYU QSR Self-Service Kiosks from PARTTEAM & OEMKIOSKS
MAAT – Museum of Art, Architecture and Technology, in Lisbon, took another step towards modernizing the experience of its visitors with the implementation of interactive ticketing kiosks from PARTTEAM & OEMKIOSKS.
This self-service solution was designed to facilitate the purchase of tickets and the consultation of information in an autonomous, practical and digital way, without compromising the unique aesthetics of the museum space.
With the aim of offering an efficient and discreet digital contact point, the kiosks implemented are NOMYU QSR model, installed flush into the wall.
This approach not only saved space, but also ensured harmonious integration with the design and visual identity of MAAT — recognized for its contemporary architecture and minimalist atmosphere.
More Autonomy and Fluidity in the Visitor Experience
These self-service kiosks allow visitors to purchase tickets quickly and intuitively, avoiding queues and promoting a more autonomous and fluid experience. In addition to purchasing tickets, the devices also provide useful information about exhibitions, opening hours or other relevant museum communications.
Integration with MAAT’s ticketing system ensures continuous and reliable operation, allowing centralized and efficient management by the institution. The solution also helps to reduce the workload of employees, who become more available for visitor support or cultural mediation functions.
Modernization with Impact for the Museum and Visitors
The implementation of this interactive solution brought a series of direct benefits to MAAT:
- Autonomy for visitors, with less dependence on in-person service.
- Reduced queues and waiting times, especially during peak periods.
- Aesthetic enhancement of the space, thanks to the mural integration and personalized design of the self-service kiosks.
- Easy management, with direct integration with the museum's ticket sales system.
- Modernization of service, aligned with the expectations of an increasingly digital audience.
The ticketing kiosks installed at MAAT are an example of how technology can improve the user experience, without interfering with the identity and architecture of excellent spaces.
The self-service kiosks produced by PARTTEAM & OEMKIOSKS are revolutionizing several sectors of activity due to their great capacity for customization in order to attract the attention of consumers.
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