Management and registration of loads and unloads for IKEA with self-service kiosks from PARTTEAM & OEMKIOSKS

With a great impact on the entry of raw materials for production or for export, entrance management, pier management and visitor management (ie, access control) are fundamental for any logistics area.

In this regard, the Swedish multinational company, IKEA, dedicated to the production and retail sale of furniture, household appliances, decorative products and food, resorted to PARTTEAM & OEMKIOSKS to manage/control gatehouses and visits registration, entry/exit of vehicles at the loading and unloading of trucks.

The management of the loading and unloading docks, the assistance of the drivers, the entry/exit records of vehicles and goods were automated using the technological solutions of PARTTEAM & OEMKIOSKS, with multimedia kiosks APOLO models, equipped with Clusterwall software.

ClusterWall: Access Control

Clusterwall is the ideal solution for any sector. Fully customizable, the platform makes it easy for people, groups and organizations to connect and collaborate.

In this case, the PARTTEAM & OEMKIOSKS' ClusterWall allows both truck drivers on the piers, as well as employees and visitors to IKEA stores, to login, that is, the entry registration. After this procedure, the installed kiosks print a QR-Code for access to the IKEA facilities.

The ClusterWall system makes it possible to streamline and manage the IKEA visitor registration process and provide a safe and intuitive professional process. ClusterWall also allows the pre-registration of visits online.

Indeed, there are several features of ClusterWall for IKEA:

  • Notification (of booking and check-in) via SMS and email to the employee and the user;
  • Printing of visit labels with QR Code;
  • Reading and validation through QR Code reader and turnstile activation.

APOLO model

Minimalist and elegant, the APOLO kiosk stands out for its versatility and its strong functional component and good ergonomic practices for the user. In addition, it ensures the management of entrances and exits from technical areas. This includes loading and unloading on truck quays, as well as controlling access within IKEA premises.

Integrated with ClusterWall, the APOLO kiosk lets you know who entered and left the IKEA loading and unloading facilities.

This type of technological solutions for access control for trucks and cargo vehicles brought a series of advantages to IKEA, firstly due to the speed of service and the control of entrances and exits, possible through this type of self-service kiosks.

  • Reduction of waiting time;
  • Increased productivity;
  • Increased quality of services;
  • Availability 24 hours a day, seven days a week;
  • Increased employee and customer satisfaction.

How the process works

Firstly, the visitor (truck driver) must enter his/her data, namely the name, email, organization, telephone, Citizen Card number, reason for visit, date of visit, place, the area and department to visit.

Next, you must say whether you are a visitor with or without pre-registration.

Finally, you must identify the respective appointment, either through email, a code or telephone number.

Language Selection

To register or advertise a booking, the visitor must select the language to start the process. Available languages are Portuguese and English;

Types of Visits

4 types of visit are presented, the visit without pre-registration, the visit with pre-registration, the visit by authorities and the visit by mail or deliveries;

Visits without registration

If the visitor has not pre-registered (scheduled the visit) he is asked to enter his data to book the visit to the site;

Visits with registration

If the visitor has already pre-registered the visit, indicate the e-mail, code or telephone number so that it is possible to verify the appointment;

Announce Presence

For visits by authorities, firefighters, civil protection, mail or deliveries, visitors are asked to confirm that they want their presence announced, in order to validate their entry into the premises.

At PARTTEAM & OEMKIOSKS we work hard to offer our customers the best solutions for their business sector.

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