Oporto Airport & Business Hotel streamlines the check-in and check-out process with Self-service Kiosks and Software from PARTTEAM & OEMKIOSKS
Oporto Airport & Business Hotel, located close to Francisco Sá Carneiro Airport (Porto), it used self-service solutions from PARTTEAM & OEMKIOSKS to improve the check-in and check-out processes at its facilities.
For this project, PARTTEAM & OEMKIOSKS developed and produced self-service kiosks, XEKOUT de 22’’ model, for indoor use, a modern and compact kiosk, ideal for the hotel sector.
To complement the self-service kiosks, was installed the YkioskHotel software developed by PARTTEAM & OEMKIOSKS, Software specifically developed to be integrated into self-service kiosks and for self-check-in and self-check-out in hotels.
Discover the XEKOUT model
PARTTEAM & OEMKIOSKS interactive self-service kiosks give customers the possibility of placing their meal orders in a practical and convenient way.
Minimalist, elegant and versatile, the XEKOUT model adapts to its surroundings due to its modern lacquered steel structure. These self-service kiosks produced for the Oporto Airport Hotel have three main components that aim to improve the autonomous check-in experience for each guest:
- Scanner to digitize Guest identification documents: Through MRZ it is possible to pre-fill in the necessary information as well as digitize identification documents, as their presentation is mandatory in the reservation process;
- TPA (Multibanco Terminal): Payment for reservations via card or MBWay;
- Currency Seller and Notary for cash payments;
- Webcam: Allows you to confirm that the person who presented the identification document to the scanner is the holder of the document.
The custom-developed 22'' XEKOUT self-service kiosk allows a clear and dynamic visualization of the content presented on the display, making the space more modern and at the same time more functional. These characteristics, combined with interactive technology and YkioskHotel selfcheck-in software, they give the kiosk an unusual ability to provide information autonomously to any customer.
YKioskHotel Software
PARTTEAM & OEMKIOSKS developed YKioskHotel, software aimed at self-service kiosks for the hotel sector, in which check-in and payment for reservations are carried out independently.
The YkioskHotel software allows you to search for reservations in the PMS through the hotel's API, change the number of guests and, if the PMS allows it, you can calculate tourist taxes based on the change in the number of guests.
It may also be possible to communicate payment for the reservation to the PMS and update guest records with the data collected through our kiosks, or our online pre-check-in platform.
Aimed at self-service kiosks in hotels, the YKioskHotel Software facilitates all processes when checking in
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The guest enters the reservation number and personal data;
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The YkioskHotel Software presents a summary page of the reservation made that can also be edited;
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The guest then scans their identification documents;
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Payment must be made via booking or at the hotel itself;
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Finally, the kiosk issues a card to access the room.
In the backoffice of the YKioskHotel software, reservations and guest data can be consulted and guest data can also be corrected/submitted to the SEF in case of any failure, or even for manual submission by an employee of the hotel unit in question.
In addition to the advantages already mentioned, this type of software allows for an automated and fast reception of guests, guiding them through a safe and easy-to-use selfcheck-in – from payment to filling in registration details and issuing keys. from room.
The advantages of combining a self-service kiosk with YKioskHotel software are several:
- Eliminate waiting in long check-in lines;
- Allow guests to choose between checking in at the kiosk or reception;
- Personalize the customer experience;
- Reduce the occurrence of human errors;
- They allow employees to focus on more important tasks;
- They convey an image of modernity.
With several years of experience in the market, at PARTTEAM & OEMKIOSKS we design personalized solutions in order to modernize, enhance and evolve your business. The care of presenting solutions and products that improve the quality of service and maximize the financial return of our customers is our main objective!

Find out about our xekout model!
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