Parceiros Health Unit of Leiria improves public service with QMAGINE Queue Management System by PARTTEAM & OEMKIOSKS

Parceiros Health Unit, Azoia and Barosa, in Leiria, turned to PARTTEAM & OEMKIOSKS, to develop a Queue Management System, to organize the flow of its services.

This developed solution integrates an interactive ticket dispenser kiosk, DINK model with a 17" display, and a citizen card reader and ticket printer system.

QMAGINE Queue Management System

The system developed for the Health Unit integrates the queue management module through paper tickets, which responds to all the service settings necessary in serving the public.

In order to provide a more personalized service, the system also includes the Digital Signage / Corporate TV module, which displays information about the Health Unit and informs users about the next tickets to be called.

The PARTTEAM & OEMKIOSKS QMAGINE System offers service advantages for both users and employees, namely:

  • Sort by arrival time of users;
  • Optimize internal processes, which frees up time and resources;
  • Modernize the space of the waiting room;
  • Increase the quality of care.

DINK Multimedia Kiosk

Simple and functional, that's how we can define the 17'' DINK ticket dispenser kiosk, which the Parceiros Health Unit, in Leiria, chose to automate the queue management service.

The operating method of these kiosks is quite simple. As soon as users arrive at the Health Unit, they can immediately get a password at the PARTTEAM & OEMKIOSKS self-service kiosks. Users can also carry their Citizen Card, which can be inserted at the kiosk, if necessary.

PARTTEAM & OEMKIOSKS has been increasingly focusing on digital innovation, as it allows the development of technological tools capable of transforming any space and/or service into a more innovative and dynamic environment.

Solucoes Digitais e Interactivas para a Industria e Empresas


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