PARTTEAM & OEMKIOSKS Multimedia Kiosks integrated with VIBA Virtual Assistant for Retail Stores
In the dynamic and competitive world of retail, modern customers are increasingly looking for differentiating and innovative experiences.
With the growing demand for personalized services and agile and efficient customer service, companies in the retail sector are looking for solutions that can modernize and improve their customers’ shopping experience.
In this context, PARTTEAM & OEMKIOSKS produced and developed multimedia kiosks integrated with the VIBA virtual assistant system. VIBA is a virtual assistant system, powered by artificial intelligence, for the omnichannel retail sector, with a human avatar, multimedia and augmented reality tools, demonstrations and video streaming.
This solution arises from the need to offer unique and memorable shopping experiences that stand out from the competition and meet the expectations of modern customers.
Multimedia Kiosks for the Retail Sector
The project consists of the development and production of three advanced multimedia kiosks, designed to be installed in retail stores: Zemyu, Nomyu and PlasmV models.
These kiosks have been meticulously designed to integrate VIBA's virtual assistant system, offering customers a more interactive and personalized shopping experience. When activated by a proximity sensor, the kiosks automatically welcome customers, allowing them to interact with the virtual assistant through voice commands or touches on the interactive displays.
This innovative approach aims to provide personalized support to customers, standing out from the competition and offering differentiating experiences.
The operation method of these kiosks is very simple. Users simply select the desired destination and time, type and quantity of tickets on the interactive display, and then follow the payment instructions. Payment methods can be varied, from payment by card, cash or contactless.
Multimedia kiosks, like the Nomyu, PlasmV e Zemyu models represent a valuable tool for retail businesses, offering a series of advantages for both modern customers and brands.
Image Credits: VIBA
Additionally, kiosks can help increase customer engagement by providing them with engaging, interactive multimedia content. For brands, multimedia kiosks represent a unique opportunity to promote their products and strengthen their presence at the point of sale, while collecting valuable data on customer behavior and preferences.
With the integration of virtual assistants into multimedia kiosks, PARTTEAM & OEMKIOSKS reinforces its commitment to offering innovative and high-tech solutions for the retail sector.
Prepare your business or commercial space for the future with the technological solutions designed by PARTTEAM & OEMKIOSKS. The result will be greater efficiency at the point of sale, as well as increased customer satisfaction.
Image Credits: VIBA