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Service Management for Porto Tourism Office
The city of Porto was again chosen as the best tourist destination in Europe. With a growing number of tourists, the Porto Tourist Office - Visit Porto. - chose one of the management solutions QMAGINE by PARTTEAM & OEMKIOSKS, to organize and manage the flow of visitors to the tourist information desk in person.
The service was provided through a complete queue management system, which includes: a QTICKET TOUCH ticket dispenser kiosk with a 10" tablet and a digital signage display to transmit dynamic information from the tourist office, tickets and multi-service counters.
A project customized, where everything was thought out in detail. PARTTEAM & OEMKIOSKS was responsible for the production, assembly and customization of the entire project, maintaining the branding and image that characterize the Porto Tourist Office.
Queues have always been part of people's daily lives, in banks, public services, tourism information offices, cinemas, among other environments. The purpose of the queues would be to organize and maintain the ordering, however, we sometimes observe that they become a disruption and cause for dissatisfaction and complaint by visitors and customers.
The tourism sector has been integrating in the dynamic of change that dominates the modern times and has been adopting means and technologies to update, transform and innovate.
PARTTEAM & OEMKIOSKS through the QMAGINE division continues to develop innovative technology solutions to address the needs of its customers, partners and distributors. The objectives are many but it is intended with these solutions to increase the productivity of spaces, reduce queues, improve experience and satisfaction of customers and visitors.
Some Photos of the Project
KNOW HOW TO AUTOMATE THE PROCESSES WITH QUEUE MANAGEMENT
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