Águas de Barcelos: More flexibility and productivity in service
Águas de Barcelos, entity responsible for the management and distribution of water in the municipality of Barcelos, chose the QMAGINE by PARTTEAM & OEMKIOSKS queue management systems to modernize service and increase employee productivity.
Institutions and enterprises are often faced with the problem of having long queues.
For this project, we developed a customized complete queuing management system, which integrates a QTICKET wall ticket dispenser and corporate TV, to transmit dynamic information of tickets and services.
A flexible system, which allows through backoffice the definition of schedules for each counter service.
Based on an intelligent system that organizes queues, QMAGINE queuing systems allow not only improved service but also productivity and efficiency of employees.
The installation of a QMAGINE by PARTTEAM & OEMKIOSKS queue management system helps the services to stay organized and productive, reducing the waiting time and consequently the complaints.
About Águas de Barcelos
Águas de Barcelos is the management entity responsible for the operation and management of public water distribution and wastewater drainage services in the municipality of Barcelos.
Some photos of the project
WILL YOU LET YOUR PATIENTS WAIT? - QUEUE MANAGEMENT WHITE PAPER
Download the free paper.