University of Porto: Self-Service Kiosks for the Social Services
University of Porto is the second largest academic center in Portugal, with more than 30.000 students. Most of these students turn to college cafeterias and bars for their meals. PARTTEAM & OEMKIOSKS emerges as a solution to improve the operation of these services.
Three MEDIA QSR 32'' double-sided self-service kiosks have been developed with YSnack software running in parallel with the college's POS system. These self-service kiosks generate several benefits such as:
- Increased sales volume;
- High consumption experience;
- Higher order accuracy;
- Reduction of queues;
- Increased expedition of meals;
- Different payment methods like VISA, MBWay, etc..
We automated the entire process of catering, thus making the management of these sectors faster and cheaper for both staff and users.
Self-service payment kiosks enable differentiation between competitors and bring tremendous benefits to both customer and service provider in terms of flexibility and time-saving control.
Studies show that 73% of Millennials value their time and that is one of the key factors in increasing service satisfaction.