Safety & Disability

PARTTEAM & OEMKIOSKS provides products that are fully compliant with CE certification requirements and other safety and regulatory certifications


Equipments are tested with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility 89/336/EEC and the Council Directive relating to Low Voltage 73/23/EEC as well as the Council Directive R&TTE 1999/5/EG.


PARTTEAM & OEMKIOSKS is aware of the fact that this information are very useful for people that live with some kind of disability. The equipment we develop and produce (multimedia kiosks, interactive tables, digital billboards) can be a great tool to provide information to people with physical, hearing or visual impairments.

For example, more and more cities around the world want to become accessible tourist cities (Accessible Tourism for Everyone) and all stakeholders should be aware that it is a goal and an objective to provide the best solutions for visitors or tourists seeking to discover cities in an accessible way.

That's why PARTTEAM & OEMKIOSKS studies the ergonomics and careful location of all equipment and peripherals and also considers pointing devices or alternative interaction methods, such as providing connections to headphones on the equipment, allowing users to change the volume or offering tips or visual messages, tones and messages in conjunction with audio.

The software we developed (YPORTAL software) can be developed to provide tactile or audio responses, display high contrast images, colours and text, and produce useful sounds for users. Therefore, anyone with a visual impairment can hear the information, while those who cannot hear can simply look at the photos or sign language videos to understand the message and information content.

ADA Guidelines

PARTTEAM & OEMKIOSKS has always followed best practices and guidelines for the safety and accessibility of its equipment, such as the "Americans with Disabilities Act (ADA)Accessibility Guidelines (ADAAG)", and is continously improving methods and products to achieve these guidelines.

These are some of the ADA guidelines for multimedia kiosks:

  • Clean space on the floor in front of the equipment.
  • The ADAAG specifices the range requirements (where interface elements can be positioned in relation to the ground and front face of the equipment in terms of forward approach and parallel (side) approach). Compliance with these guidelines is a simple matter: the components must be within the specified limits.

Functioning controls

The provisions on operating controls stipulate that the following shall not be required of the user:

  • Tight grasping.
  • Pinching.
  • Twisting of the wrist.

The ADAAG states under section 4.34 Automated Teller Machines, subsection 4.34.5 Equipment for Persons with Vision Impairments:

  • Instructions and all information for use shall be made accessible to and independently usable by persons with vision impairments.
  • Each control or operating mechanism shall be able to be differentiated by sound or touch.
  • The opportunity for the same degree of privacy of input [and output] shall be available to all individuals utilizing the equipment.
  • All keys used to operate the equipment shall be tactually discernible.
  • Function keys shall be marked with tactile characters.
  • The equipment shall provide visual and audible instructions for operation.
  • After initiation, instructions shall be available for the experienced user to expedite the transaction.
  • Verification of all user inputs shall be provided.
  • Audible instruction shall be provided through a standard audio mini jack
  • The screen shall be visible from a point located 40 inches (1015 mm) above the center of the clear floor space in front of the machine
  • If a claim check is issued, the following options shall be provided: a printed claim check, an audible presentation of the transaction information provided on the claim check, or both.

If you need to know more about ADA Guidelines, please click here.