Gestão de Filas de Espera

Queue Management



SMS ALERT


The company PARTTEAM & OEMKIOSKS presents the QMAGINE SMS, a service that can be integrated into queue management systems. The goal is to make your customers' experience even better, with a simpler solution.


Have you thought about making your service more comfortable and efficient to visitors while they wait?


Service has become a competitive advantage in all organizations. The goal is to show a service with quality and excellence!


In order to enjoy this service, the user will only have to make the mobile phone available when the ticket is issued, so that he can receive the queue approach information.


The QMAGINE SMS service by partteam & OEMKIOSKS allows users to receive alerts through sms with proximity attention for your attendance, and so not be surprised with the passage of your time.

KNOW THE QMAGINE SMS SOLUTION

How it works ?

Gestão de Filas de Espera

Service Selection

In first moment, the customer
must choose what service in
which he intends

Gestão de Filas de Espera

Phone Number Registration

After selecting the service, the user must provide the mobile phone number to which they want to receive a notification.

Gestão de Filas de Espera

Notification via SMS

When approaching the time of service, the customer will receive an SMS with the indication to go to the place of care.

No one likes to wait, so we know that waiting lines are usually seen as moments of dissatisfaction.


Good service becomes increasingly important for organizations. Our team continues to develop different technological solutions. to give urgent answers to the market place.


Gestão de Filas de Espera
Gestão de Filas de Espera
Gestão de Filas de Espera

Benefits

For the institution


Decrease Dropout Rate;


Decreased waiting time;


Reduce customer complaints;


Management and organization of care;


Modernization of space;


Creating a differential point in relation to the competition.

For the Customer


The client can be physically absent from the place of care without risk of losing his turn;


Decreased perception of waiting time;


Allows other tasks to be performed while waiting for the care;


Increases customer satisfaction;


Influence on customer behavior.


Make the QMAGINE SMS option available and let your customer enjoy the moment of wait, in the way that is most convenient for you.