Digital transformation in the cultural sector has gone from being an option to becoming a fundamental strategic axis. Museums today face complex challenges: preserving tangible and intangible heritage, modernizing internal management, responding to sustainability demands, and simultaneously providing richer, more inclusive, and accessible experiences for the public.
In this context, Cultural Technology Solutions for Museums are structured around three essential pillars: museum qualification, preservation of cultural heritage, and improvement of the experience and services to the public. Below, we present a set of technologically mature solutions, aligned with European cultural policies and with high potential for enhancing the museum ecosystem.
Technology at the Service of Museum Transformation
PARTTEAM & OEMKIOSKS has the technological know-how, engineering capacity, and international experience to support museums in their digital transition through integrated, scalable solutions adapted to different cultural contexts.
The company develops and produces solutions that enable museums to:
- Implement interactive platforms and digital kiosks for information, ticketing, and visitor services
- Create immersive experiences with augmented reality, virtual reality, and multimedia content
- Support digitization, accessibility, and cultural inclusion projects
- Integrate technology into permanent, temporary, and traveling exhibitions
- Strengthen institutional and educational communication through digital signage
- Support smart museum strategies aligned with smart cities and public policies
These solutions allow museums to evolve towards more efficient, sustainable, and audience-centric models, without compromising cultural and heritage identity.
Qualification and Modernization of Museum Management
Modernizing internal management is the foundation of any museum innovation strategy. Standardized digital inventory solutions, based on models such as CIDOC-CRM, allow for the integrated management of collections, loans, conservation, and restoration.
The digitization of documents and historical archives ensures preservation, quick access to information, and interoperability with external entities. Advanced systems also enable the automatic generation of reports for supervisory bodies and funders, as well as integration with public ERPs and ticketing platforms, promoting efficiency, transparency, and operational control.
Advanced Ticketing Systems and Digital Services
Ticketing systems, integrated with self-service kiosks and ticket vending machines, developed and produced by PARTTEAM & OEMKIOSKS, play a central role in the modernization of museums, allowing for more efficient management of visitor flows, greater operational control, and a more fluid and personalized experience for the public.
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- Digital ticketing with online, in-person, and self-service sales
- Intelligent queue management, reservations, and access control
- Contactless payments and integration with digital wallets
- Personalized cultural programming based on visitor profiles
- Issuance of combined tickets for exhibitions, events, and guided tours
- Collection of statistical data for audience analysis and decision-making
In addition to improving the visitor experience, these systems provide valuable data for museum management, allowing them to understand visitation patterns, optimize schedules, adjust cultural offerings, and respond more effectively to the demands of funders and oversight bodies.
Digital Twin of the Museum and Preventive Conservation
The creation of a Digital Twin of the museum represents a significant advance in heritage management and preventive conservation. This approach allows for the continuous simulation, monitoring, and anticipation of risks.
Main applications:
- 3D modeling of the building and collections
- Real-time environmental monitoring (temperature, humidity, light, vibration)
- Simulation of visitor flows and physical impacts
- Identification of structural and heritage risks
- Strategic planning for preventive conservation
This data allows for the simulation of visitor flows, the identification of property risks, and the planning of preventive conservation strategies, reducing costs and anticipating problems before they cause irreversible damage.
Artificial Intelligence and Blockchain Serving Assets
Technology plays a central role in protecting and authenticating cultural heritage, supporting professionals and institutions.
Using Artificial Intelligence and Blockchain, it is possible to:
- Early detection of artwork degradation (microcracks, fungi, oxidation, discoloration)
- Creating alerts and preventive maintenance systems
- Supporting technical decisions of conservators-restorers
- Immutably recording the provenance of pieces
- Digitally certifying the authenticity of artworks
Combating the illicit trafficking of cultural goods
Public Experience, Education and Sustainability
Technology allows for the creation of more accessible, inclusive, and engaging museums, expanding their cultural and educational impact.
The visitor experience is enhanced with Augmented Reality, Virtual Reality, and hybrid tours, which contextualize works, recreate historical environments, and make the museum more inclusive and accessible. Digital ticketing systems, intelligent queue management, and contactless payments simplify the visitor journey.
Key solutions include:
- Augmented Reality for contextualizing works
- Historical reconstructions in Virtual Reality
- Hybrid visits (in-person and remote)
- Digital ticketing with self-service kiosks and ticket vending machines
- Intelligent queue management with ticket dispensing kiosks
- Contactless payments and digital services
- Educational content aligned with school curricula
- IoT for energy control and ESG reporting
- Integration with digital transition and green policies
At the same time, IoT solutions for energy control, ESG reporting, and consumption optimization align museums with digital and green transition policies, promoting cultural and environmental sustainability.
Cultural Technology Solutions for Museums enable them to respond to the contemporary challenges of cultural preservation, management, and mediation. By strategically integrating technology, museums reinforce their educational mission, protect their heritage, and create more relevant, sustainable, and audience-centered experiences, establishing themselves as vibrant spaces of knowledge and innovation.