With the advent of technology, we are increasingly responsible for the entire purchase journey and, therefore, self-service is essential for customers to feel more autonomous and satisfied. Self-checkout (SCO), present in PARTTEAM & OEMKIOSKS multimedia kiosks, offers convenience and is an effective way to enhance the customer experience.
Widely adopted by companies and organizations, self-service kiosks are more efficient, bring more profit and distinguish any entity from the competition.
The retail sector, as well as hyper and supermarkets are places where self-checkout equipment is most likely to be found. These establishments have become more comfortable with the implementation of self-checkout kiosks, since a large part of the population is already used to deal with new technologies and interactivity.
Self-service is common and, in the retail sector as well as in hyper and supermarkets, users are familiar with scanning and checking their products without assistance.
Without having to wait in long lines and without needing the help of others, customers see this technology as an enhancement to the service, which becomes faster and more efficient.
With about 40% of consumers preferring self-checkout (SCO), and with this number increasing day by day, it is essential that this is a growing commitment by companies and organizations from a wide variety of business sectors.
Self-checkout kiosks (SCO)
Self-checkout kiosks (SCO) are equipment that function as a self-service cashier. In other words, they have the capacity to control sales and the payment of purchases by customers.
So, self-checkout technology allows the consumer to conduct operations and complete his purchases autonomously.
Self-checkout kiosks produced by PARTTEAM & OEMKIOSKS
PARTTEAM & OEMKIOSKS self-checkout kiosks (SCO) have the purpose of improving the clients’ experience, making the whole purchasing process faster, autonomous, interactive and, above all, effective.
With the possibility of being custom-developed taking into account the needs of clients and projects, the kiosks can integrate various components, such as card reader, webcam, printer, coin and note reader, anti-vandalism keyboard, etc.
In fact, PARTTEAM & OEMKIOSKS has designed several transactional multimedia kiosks that allow, among other features, self-checkout. CASHARMOUR automates all the money management processes, simplifying its handling in a fast and efficient way. SELFCASHY, on the other hand, provides a complete service for the payment of bills/invoices integrated with the stores’ ERP and financial software solutions. This is very advantageous in supermarkets, for example. FLYCOIN can also be used for check-out in hotels, for example.
Reasons why you should use self-checkout
Self-checkout systems can differentiate any business from the competition, which attracts more customers and facilitates the buying process. Self-checkout kiosks (SCO) are, thus, an asset to all business sectors, something easily demonstrated in the benefits of this equipment.
1 – Increased productivity
Self-checkout kiosks reduce overhead costs, mainly because employees can focus on more urgent tasks while customers check-out independently.
Just as productivity in stores is increased, for example, so is customer satisfaction.
2 – Most efficient means of payment
Ensuring low wait times, self-checkout kiosks (SCO), which are also known as transactional or payment kiosks, allow customers to avoid waiting indoors for long periods of time.
In addition, because the check-out process is more streamlined, customers are able to purchase their products with fewer interactions, which ensures greater security.
3 – Better organization of space
Self-checkout kiosks can be compact and can be placed in a relatively small area, especially when compared to traditional supermarket checkouts, for example.
Regaining the space of a certain establishment can be the boost needed to increase revenues.
4 – Increased efficiency
One of the most significant advantages of kiosks is the speed with which customers can check-out.
Self-checkout represents a new experience for the customer. Whether out of curiosity or the simple fact of wanting privacy, for example, the customer can choose self-checkout when it is time to finalize their purchases.
5 – Improving the customer’s shopping experience
Now more than ever, customers are looking for a good experience when shopping.
Self-checkout kiosks (SCO) can improve customer flow by allowing stores to serve more customers in a shorter period of time.
With over 40% of consumers preferring self-checkout, businesses and organizations should consider self-service options. In fact, more and more customers are looking for unique experiences, so self-checkout kiosks are the ideal solution for providing convenience and efficiency. The result of this investment is, undoubtedly a well-organized establishment, with attentive staff and customers who feel comfortable and well served.
With over 21 years of experience in digital solutions, PARTTEAM & OEMKIOSKS knows what it takes to provide secure and high performance systems. Moreover, PARTTEAM & OEMKIOSKS mission is to help its clients grow and that is why we give our full attention to every intervention we make. It is with this attitude and commitment that we earn the trust of our partners.