In a society where convenience and user autonomy are priorities, self-service taxi booking kiosks are emerging as an efficient solution for high-traffic locations such as airports, shopping malls, hotels, train stations, and hospitals.
These systems allow users to request or schedule a taxi autonomously, quickly, and without the need for apps, phone calls, or human interaction.
What is a Taxi Booking Kiosk?
A Taxi Booking Kiosk, is an interactive kiosk equipped with booking software and direct communication with taxi operators. The user interacts with the touchscreen, chooses their destination and preferred vehicle, and confirms the ride. Within seconds, the request is sent to a taxi center or a network of partner drivers, ensuring a prompt response.
This type of self-service kiosk can also offer features such as:
- Choose your vehicle type (regular, van, accessible);
- Estimated wait time;
- Clear fare information;
- Print receipts;
- Integration with digital payment systems.
Learn more about Taxi Booking Kiosks: HERE
Advantages for Operators and Public Spaces
For taxi operators, the use of self-service kiosks represents an opportunity to increase the number of requests in strategic areas, reducing the reliance on telephone contact and streamlining available vehicles.
Through automated order management and integration with dispatch systems, resources can be optimized and a faster response time can be ensured for end customers.
For taxi operators:
- Increased order volume in strategic locations;
- Reduced calls and phone contact;
- Automated regular orders, enabling more efficient driver allocation;
- Improved real-time fleet management with integration with existing systems.
For airports, shopping malls, hotels and other public places:
- Improving the visitor experience by offering accessible and immediate service;
- Reducing wait times and improving transportation flow;
- A modern and innovative image associated with the space;
- Centralized management and analytical reports with data on service usage.
For managers of public and private infrastructure, such as airports and shopping malls, this solution significantly improves the visitor experience, as they now have convenient and immediate transportation.
Furthermore, self-service taxi booking kiosks help reduce wait times and avoid crowds, while reinforcing the modern, technological image of the facility. The ability to access usage data and reports also enables strategic decision-making based on real-world information.
These Taxi Booking Kiosks are ideal for:
- Airports: for newcomers unfamiliar with the city or without access to mobility apps;
- Hotels: as an additional service for guests;
- Hospitals and clinics: facilitating the transportation of patients and companions;
- Shopping malls: especially during peak times or seasonal events;
- Conference centers, events, and stadiums: expediting the exit of large crowds.
More about Airport Taxi Management: HERE
Complete Taxi Booking Kiosk System
PARTTEAM & OEMKIOSKS develops and manufactures customizable interactive self-service kiosks designed to meet the specific needs of each context. Taxi kiosks vary in size, materials, and components, and are equipped with high-definition touchscreens, receipt printers, digital payment systems, and robust structures designed for intensive and continuous use in public spaces.
Check out PARTTEAM & OEMKIOSKS’ Taxi & Go solution: HERE
Behind the user experience lies flexible, intuitive software that’s compatible with different platforms and operators. The interface is designed to be simple and straightforward, allowing anyone, even without technical knowledge, to book a taxi in just a few steps.
In the back office, managers can access real-time tracking tools, order management, reports, and integrations with taxi networks or their own transportation services, ensuring the smooth running of the operation.
Urban mobility is evolving, and self-service kiosks are an active part of this transformation. By allowing immediate access to a taxi, even without a smartphone or internet connection, this solution promotes digital inclusion, reduces queues, and offers complete autonomy to the user. All this with a secure, stable system adapted to the requirements of the installation location.