Self-service ticket vending kiosks are transforming customer interactions, allowing them to interact with digital content through an intuitive interface. These devices speed up ticket sales, purchases and other self-service tasks, creating personalized experiences and saving time for both users and companies in the ticketing sectors.
With these self-service kiosks integrated with software for purchasing tickets, produced and developed by PARTTEAM & OEMKIOSKS, entities can enhance their ticket sales capacity, offering customers more convenient options for purchasing tickets.
Benefits of Ticketing Kiosks
The ticketing kiosks by PARTTEAM & OEMKIOSKS offer a series of benefits for both businesses and consumers, revolutionizing the way transactions are carried out and significantly improving the user experience:
Operational efficiency:
- Automating cash management improves business efficiency, increasing productivity and customer service.
- Reduction in customer waiting time thanks to the autonomy provided by the kiosks and the YTicketKiosk software developed by PARTTEAM & OEMKIOSKS.
Improved User Experience:
- The self-service kiosks allow passengers to buy tickets and passes automatically, using different payment methods, from cash, ATM and credit cards and MB Way.
- They facilitate check-in and print tickets, allowing assistance to be more personalized.
- In cinemas, they allow you to purchase and collect tickets, view seat availability and independently choose seats, making the process quick and complete.
- In transport, it allows you to purchase tickets or load trips onto public transport passes.
Technological Advantages:
- Centralized management of content and terminals, real-time updates and reduced printing costs are just some of the advantages of using digital signage and multimedia kiosks.
- The implementation of integrated ticketing systems, as in the BRT systems (Bus Rapid Transit), facilitates the use of public transport cards with integrated fares, providing greater convenience and flexibility to users.
Key Features of Ticket Purchasing Software
The ticket sales software, YTicketKiosk developed by PARTTEAM & OEMKIOSKS, stands out for its ability to integrate the latest technologies and information, offering an interactive and innovative system for ticketing management.
Known as YTicketKiosk, this software aims to make ticket acquisition available, monitor access, control the number of users, among other features.
In addition to technology based on magnetic tickets or barcodes, the system also supports tickets for conferences, parking for events and parties, tickets for visitors, limited number of registrations or for a limited time, membership card, among others.
Sales Management: Ticket sales portal, user management, promotions, and pass management.
Access Control and Event Management: Digital access control, performance room management.
Integrations and Certifications: Compatibility with turnstile and automatic door systems, intelligent cash systems, various CRM and accounting systems.
Furthermore, the YTicketKiosk software, through its integration into self-service ticketing kiosks, enables the creation of a vast distribution network of points of sale, facilitating users’ access to purchasing tickets. It can support multiple languages and is available on various platforms, including cloud, SaaS and web environments, which allows flexible implementation according to the needs of each business.
Kiosk and Ticketing Software Use Cases
The ticketing kiosks and PARTTEAM & OEMKIOSKS software are used in a variety of scenarios, demonstrating their versatility and effectiveness in improving user experience and operational efficiency. Some notable use cases include:
Public transportation: The BRT and public transports they use kiosks for ticket sales and validation, with features such as ticket type by category or pass loading, contributing to sustainable urban mobility and reducing pollution.
Events and Fairs: PARTTEAM & OEMKIOSKS has a strong presence in the market for digital signage and self-service kiosks at events, offering solutions that include equipment to inform and promote products, as well as video walls and digital LED displays, as well as ticketing kiosks for purchasing tickets and validation for access management.
Restaurants and Cinemas:
- Self-service kiosks in restaurants allow ordering and payment through an intuitive interface, with multiple payment options and an ergonomic design, suitable for the industry.
- In cinemas, ticketing kiosks make it easier to validate tickets and purchase them, speeding up the process and reducing queues, which significantly improves the customer experience.
These examples illustrate how PARTTEAM & OEMKIOSKS kiosks and ticketing software are fundamental in different sectors, offering solutions that not only simplify operations, but also enrich the user experience.
Choosing the Right Solution for your Business
When selecting a ticketing kiosk solution from PARTTEAM & OEMKIOSKS, it is crucial to consider market growth, features, benefits and usage across various industries.
Self-service ticketing kiosks offer a variety of features that include:
Payment methods: Acceptance of cards, cash or other payment methods.
Information and Alert Services: Providing useful information and real-time alerts.
Personalized Offers and Digital Advertising: Ability to present personalized offers and carry out digital advertising.
Sales and Stock Inquiries: Makes it easier to purchase products and check available stocks.
Product and Print Recommendations: Automated suggestions for products and printing services, such as receipts or tickets.
Emergency Calls: Provides a means for emergency calls.
Benefits for users and businesses include cost savings, improved ticket purchasing experience, data collection and increased sales. These self-service kiosks are popular in various industries, such as healthcare, banking, transportation, cinemas, retail and smart cities, demonstrating their versatility and effectiveness. When choosing the appropriate solution, companies must align the characteristics of self-service ticketing kiosks with the specific needs of their business in order to maximize benefits.
The adoption of self-service kiosks and YTicketKiosk software from PARTTEAM & OEMKIOSKS, for purchasing tickets, represents a significant innovation in the way we interact with ticketing services, promoting greater operational efficiency and enriching the user experience. Automation, personalization and centralized content management capabilities are just a few examples of how these technologies are reshaping the ticketing market.
As we move towards an increasingly digitalized future, the relevance of these tools continues to grow, suggesting a promising field for future innovations and even greater excellence in customer service and experience. The integration of these technologies not only simplifies operations, but also opens doors to new possibilities in management and interaction with customers.