QMAGINE Smart: The queue management system multi-store, “all in one”

QMAGINE Smart: The queue management system, “all in one”

Reducing customer waiting time, improving service efficiency and increasing the revenue of any establishment with queue management solutions are some of the objectives of the QMAGINE division, from PARTTEAM & OEMKIOSKS. This way, an intelligent customer care management system, QMAGINE Smart, was developed, which allows the customer to gain time even while waiting to be …

Get to know the 10 benefits of multitouch technology

Get to know the 10 benefits of multitouch technology

Multitouch technology allows users to interact with any device in various ways. By allowing a device to recognize and process multiple touches simultaneously, multitouch technology provides a more intuitive user experience. This way, PARTTEAM & OEMKIOSKS, through frames overlay (produced internally), can convert any LG, Samsung, Philips, among others, display into a display with multitouch …

The growing innovation of Advanced Payment Methods (APM)

The growing innovation of Advanced Payment Methods (APM)

In these last years, there has been a growing innovation in payment methods. With users opting for online shopping, this change in behaviour has been reflected in payment methods, which are increasingly advanced. APM – Advanced Payment Methods (also known as Alternative Payment Methods), thus, include any form of payment other than cash. APM – …

Transport for London (TfL) doesn’t exclude cash from payment solutions and highlights the importance of facilitating payments, as does PARTTEAM & OEMKIOSKS

Transport for London (TfL) doesn't exclude cash from payment solutions and highlights the importance of facilitating payments, as does PARTTEAM & OEMKIOSKS

Despite the growing population interest in digital payments through alternative means, such as contactless payments, some still prefer to pay with cash. This way, Transport for London (TfL) has discarded plans to leave Tube, Overground and DLR stations without cash, as these transactions are still convenient for many people. Although cashless payments have grown in …

A buying journey that “starts here” and “finishes there”

A buying journey that “starts here” and “finishes there”

We live in the age of information and communication technology, with increasingly demanding and aware citizens who want more quality, speed and efficiency in services. This way, excellence in service can be the competitive differentiator and the main factor in customer loyalty during their buying journey, in sales growth, in the evolution of companies, in …

The importance of technology in cultural spaces

The importance of technology in cultural spaces

Nowadays, more than cultural experiences, museums and interpretive centers present themselves as places where technology allies with entertainment, giving people interactive and dynamic experience. Taking into account that museums and interpretation centers need to combine culture and technology, multimedia kiosks, digital signage, digital billboards and interactive tables can make communication with visitors more efficient, also …

Digital transformation: What it is and what its benefits are

Digital transformation: What it is and what its benefits are

With the technological evolution and the changing habits of the population, connectivity is an increasingly important presence in our daily lives. Therefore, it is increasingly common to talk about digital transformation (DX), that is, the integration of digital technology in all areas of a business. Fundamental to all sectors of activity, digital transformation translates into …

The importance of artificial intelligence in self-checkout systems

The importance of artificial intelligence in self-checkout systems

There has been a clear investment by the various sectors of activity in self-checkout systems and kiosks. In order to improve the customer experience, there is a simultaneous investment in artificial intelligence (AI), which provides more autonomy to consumers. As the various industries and customer expectations are shaped by the resources of today’s online world, …

How to evaluate customer satisfaction in an establishment

How to evaluate customer satisfaction in an establishment

Customer service assessment is an especially important tool in human resources management, whose main objective is to capture the satisfaction levels of customers and employees, in just a few seconds. This can be done with PARTTEAM & OEMKIOSKS Evaluation System. In an increasingly competitive market, it is important to understand the needs of consumers. At …

The contribution of Urban Information Systems (UIS) to sustainable mobility

The contribution of Urban Information Systems (UIS) to sustainable mobility

Urban planning is a complex task that requires a variety of urban information. The need for assistance in the execution of tasks related to urban planning has led to the development of Urban Information Systems (UIS), which in many cases are also digital and, therefore, called Digital Urban Information Terminals (DUIT). For sustainable mobility and …