The experience of each customer when it comes to service and the way it is done says a lot about the brand/company in question. Since, in many cases, the experience carries more weight than the price itself, it is important to ensure the quality of each service, in order to monitor and analyze customer satisfaction. …
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Self-service kiosks are increasingly present in our daily lives, whether in hotels, fast-food restaurants, airports, convenience stores, schools, health centers, cinemas or other sectors of activity. In this sense, and taking into account the increase in the number of bets, we must also respond to a growing customer base in this area – the one …
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