The experience of each customer when it comes to service and the way it is done says a lot about the brand/company in question. Since, in many cases, the experience carries more weight than the price itself, it is important to ensure the quality of each service, in order to monitor and analyze customer satisfaction. …
Continue Reading “How to do a successful customer service management for all customers”
Customer service assessment is an especially important tool in human resources management, whose main objective is to capture the satisfaction levels of customers and employees, in just a few seconds. This can be done with PARTTEAM & OEMKIOSKS Evaluation System. In an increasingly competitive market, it is important to understand the needs of consumers. At …
Continue Reading “How to evaluate customer satisfaction in an establishment”
