We live in the age of information and communication technology, with increasingly demanding and aware citizens who want more quality, speed and efficiency in services. This way, excellence in service can be the competitive differentiator and the main factor in customer loyalty during their buying journey, in sales growth, in the evolution of companies, in …
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There has been a clear investment by the various sectors of activity in self-checkout systems and kiosks. In order to improve the customer experience, there is a simultaneous investment in artificial intelligence (AI), which provides more autonomy to consumers. As the various industries and customer expectations are shaped by the resources of today’s online world, …
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Black Friday is one of the best times of the year for shopping. This day of promotions that anticipates, in a way, the beginning of the Christmas season, covers all sectors of activity. In this sense, it’s an increasingly important day, taking into account that it’s hard to resist a good promotion. With the technological …
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Interactive solutions are, more and more, a strong investment of the Social Services of schools and universities. In addition to providing incomparable access to information and announcements, they are also a way for institutions to communicate with the student body, teachers, alumni and visitors. The digital equipment in the Social Services is, thus, beginning to …
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In the tourism sector, digital kiosks have played an increasingly relevant role, taking into account their components and functionality. Technological evolution and changing consumer behavior have also revolutionized the way we look at communication, which is now more direct, simple, autonomous and, above all, interactive. In tourism, it is possible to maximize information capacity and …
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Self-checkout kiosks (SCO) are increasingly used by the various sectors of activity and, in addition to attracting more and more customers, they bring benefits and profit to the owners of the establishments. The successful use of SCO kiosks can differentiate an establishment from its competitors, making the payment process simpler, faster and more effective. Taking …
In view of technological development and taking into account changes in consumer behavior and preferences, there are many technological solutions that a coffee shop can adopt to improve the customer’s experience at the establishment. These solutions have been revolutionizing services in different areas and sectors, which provide better conditions for customers. Bearing in mind the …
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