The importance of Self-Service Kiosks (SSK) for the different activity sectors

The importance of Self-Service Kiosks (SSK) for the different activity sectors

Nowadays, society is increasingly connected and thirsty for new experiences, increasingly comparing the benefits and costs of products.  The younger generations prefer to pay more for a product, but in return demand products with quality, services with excellence, and quick and effective answers, valuing unique and personalized micro-experiences.  With these demands comes the need to …

“Restaurant Management Solution” (RMS) is the name of the concept that refers to the emerging technological adaptation in the Restaurant sector

“Restaurant Management Solution” (RMS) is the name of the concept that refers to the emerging technological adaptation in the Restaurant sector

Considering the impact felt worldwide with the COVID-19 pandemic and the new consumption habits, we are witnessing a new approach, namely in the restaurant sector. “Restaurant Management Solution” (RMS) is the concept applied in the area of QSR (Quick Service Restaurants) and is representative of the growing technological application. Given the accelerated reality that we …

The evolution of the self-service kiosk market: one of the marks of our time

The evolution of the self-service kiosk market: one of the marks of our time

Whether ordering food at a quick service restaurant (QSR or Quick Service Restaurants) or checking-out at a hotel or store, customers are becoming increasingly familiar with being served at self-service kiosks. In fact, according to IndustryARC’s report on the self-service kiosk market, it is expected to exceed 30 billion euros by 2026 and could grow …

The relationship between Dark Kitchens and QSR kiosks

The relationship between Dark Kitchens and QSR kiosks

Dark Kitchens are increasingly becoming a trend. Also known as “ghost kitchens”, “invisible kitchens” or “virtual kitchens”, Dark Kitchens are simple commercial kitchen spaces with no option for lunch or dinner. In other words, the food in Dark Kitchens is only available for delivery (food delivery), which reflects the need to implement QSR (Quick-Service Restaurants) …

How to improve the customer experience in the restaurant – Self-service kiosks for QSR (Quick Service Restaurants)

How to improve the customer experience in the restaurant – Self-service kiosks for QSR (Quick Service Restaurants)

The excellence in serving a restaurant is crucial to the success of the business. In an increasingly connected and autonomous world, we can observe that the consumption behavior of customers has changed. As such, it is important to understand the need of this industry – especially in fast-food restaurants – to purchase quick service kiosks …