How to improve the customer experience in the restaurant – Self-service kiosks for QSR (Quick Service Restaurants)

How to improve the customer experience in the restaurant – Self-service kiosks for QSR (Quick Service Restaurants)

The excellence in serving a restaurant is crucial to the success of the business. In an increasingly connected and autonomous world, we can observe that the consumption behavior of customers has changed. As such, it is important to understand the need of this industry – especially in fast-food restaurants – to purchase quick service kiosks …

How to improve the customer experience in coffee shops

How to improve the customer experience in coffee shops

In view of technological development and taking into account changes in consumer behavior and preferences, there are many technological solutions that a coffee shop can adopt to improve the customer’s experience at the establishment. These solutions have been revolutionizing services in different areas and sectors, which provide better conditions for customers. Bearing in mind the …