In the digitalization era, independence, self-confidence and entrepreneurship, self-service has been changing the industry and business. In this sense, self-service kiosks – now more robust and resistant – are being used more and more by the most varied sectors of activity. Allowing customers to place orders autonomously, and often without the need for contact, self-service …
The use of multimedia kiosks in the business environment is increasingly common. Many companies are taking advantage of this type of interactive technology to develop more efficient communication with their customers. Interactive kiosks and digital signage have proven to be a modern way of providing information to the customer, while making services more convenient, accurate …
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The excellence in serving a restaurant is crucial to the success of the business. In an increasingly connected and autonomous world, we can observe that the consumption behavior of customers has changed. As such, it is important to understand the need of this industry – especially in fast-food restaurants – to purchase quick service kiosks …
In view of technological development and taking into account changes in consumer behavior and preferences, there are many technological solutions that a coffee shop can adopt to improve the customer’s experience at the establishment. These solutions have been revolutionizing services in different areas and sectors, which provide better conditions for customers. Bearing in mind the …
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