Telecommunications are part of an incredibly dynamic industry. With more and more people around the world being connected, there is a growing need to provide customers with an excellent customer service experience, with self-service kiosks. This way, self-service bill payment kiosks enhance and benefit the customer journey by ensuring a more efficient service, allowing employees …
We live in the age of information and communication technology, with increasingly demanding and aware citizens who want more quality, speed and efficiency in services. This way, excellence in service can be the competitive differentiator and the main factor in customer loyalty during their buying journey, in sales growth, in the evolution of companies, in …
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Urban planning is a complex task that requires a variety of urban information. The need for assistance in the execution of tasks related to urban planning has led to the development of Urban Information Systems (UIS), which in many cases are also digital and, therefore, called Digital Urban Information Terminals (DUIT). For sustainable mobility and …
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Digital signage has been playing a key role in the health sector, whether public or private, improving patient experience, communication with staff and management activities. In fact, digital signage is an opportunity for visual communication, which includes interactive, engaging and educational content. The health sector, which includes hospitals, health centers, clinics, pharmacies, is one of …
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Interactive solutions are, more and more, a strong investment of the Social Services of schools and universities. In addition to providing incomparable access to information and announcements, they are also a way for institutions to communicate with the student body, teachers, alumni and visitors. The digital equipment in the Social Services is, thus, beginning to …
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With the progress of science and technology, we are witnessing a growth in digital solutions, which can be found at any time and anywhere in the daily lives of citizens. Ticket kiosks, or more commonly called TVM (Ticket Vending Machine), are an example of this and are increasingly common equipment. As global markets change, the …
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Self-checkout kiosks (SCO) are increasingly used by the various sectors of activity and, in addition to attracting more and more customers, they bring benefits and profit to the owners of the establishments. The successful use of SCO kiosks can differentiate an establishment from its competitors, making the payment process simpler, faster and more effective. Taking …
Taking into account technological developments and changing consumer behavior, the presence of self-service kiosks in supermarkets is practically natural. These devices allow a more autonomous shopping experience, in addition to facilitating the payment process. In this way, and bearing in mind that merchants are constantly looking for new technologies to maximize the customer experience, self-service …
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Self-service kiosks are increasingly a trend. Besides bringing a certain freedom to the consumer, they speed up many tasks that we carry out on a daily basis. This self-service equipment has been increasingly used by all sectors of activity, from restaurants to hotels, airports, hypermarkets and supermarkets, cinemas, healthcare facilities, banks, among many others. In …
Due to their components and functionalities, self-service kiosks for hotels have been playing a key role in the Tourism and Hotel sector, and are even on the rise in this industry. The evolution of technologies and the change in consumer behavior have revolutionized the way this sector looks at communication with its customers – which …
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