Request Technical Assistance

Our technical support is essential for the proper functioning of equipment. Do not hesitate to contact us if you have any general or technical question.

If you have a question, a technical issue or a possible a problem with your equipment, do not hesitate to contact us. Contact our Technical Support by telephone and we will certainly give you all the support.

Tel.: Technical Support: +351 252 378 589
Technical Support timetable: 9:30 a.m. to 18:30 (Monday to Friday business days)

Always remember to look at the instruction manual that came with it the kiosk or equipment to check if all the procedures are correct.

If it is concluded that we you can't solve the problem (online: phone or email), then our technical staff will ask to fill out the following form RTA (Request Techical assistance). This is the procedure that will record the assistance care process and will have a reference number sent to you by email.